Frequently Asked Questions

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For shipping orders, if you place your order by Tuesday at 5 PM (CST), it will be shipped that same week. Orders ship via 2-3 day shipping, but please refrain from selecting 2-day shipping, as processing time is required before orders are sent out.

Yes! I ship to all 50 states in the U.S. I do NOT ship internationally at this time.

I am located in Dallas, Texas.

You can reach me Tuesday through Saturday from 11 AM - 5 PM (CST) via:

📞 Phone: 214-390-3317

📧 Email: allsweetreats @icloud.com

If you contact me outside business hours, I will respond on the next business day.

Shipping is done Wednesdays and Thursdays only. Orders placed after Tuesday at 5 PM will be shipped the following week.

Business days are Monday through Friday. Saturdays and Sundays are NOT business days.

If you place your order by Tuesday at 5 PM (CST), you’ll receive a local pickup time within 48-72 hours via email. Be sure to provide a correct email and phone number to receive your pickup details.

If you’re in Texas, shipping typically takes 1 business day once your order has been processed and shipped.

Absolutely! Everything is made from scratch—no cake mixes here! Every cookie, brownie, and cake is crafted using my own perfected recipes.

Keep your cookies in the airtight container they came in. If you haven’t eaten them within 3-4 days of delivery, freeze them! You can store them in the freezer for 30-45 days for the best freshness..

No, I only accept card payments online. Orders must be paid in full before processing—no deposits, no partial payments.

• Oven: Preheat to 350°F and warm for 4 minutes for that fresh-out-the-oven taste!

• Microwave: Heat for 8 seconds, but oven-warmed is always better!

📌 How do I store my brownies?

Keep brownies in an airtight container, sealed in their original packaging. If uneaten after 3-4 days, freeze them for up to 30-45 days to maintain freshness.

📌 How do I reheat my brownies?

• Oven: Preheat to 350°F and warm for 4 minutes for that gooey, fresh-baked texture.

• Microwave: Warm for 10-12 seconds, but oven-warmed is best!.

No, I do not offer sugar-free options at this time. All of my baked goods contain sugar, as this is not a sugar-free bakery. If I ever introduce sugar-free options in the future, I will be sure to announce them!

I cannot guarantee that my baked goods are nut-free, as some items may contain nuts. However, I take precautions to prevent cross-contamination. If you have a severe nut allergy, please be aware that my kitchen is not a nut-free facility.

The white drizzle is either white chocolate or cream cheese drizzle. No worries—it’s safe with no dairy issues!

No, all orders are pre-packaged in variety boxes to keep things fresh and efficient. My menu is built around exclusive cookie, brownie, and cake drops, so each order comes in custom pre-set packs.

Custom orders (including cakes) must be placed at least 14 days in advance. Email me at allsweetreats@outlook.com or call 214-390-3317 to discuss your order. Please note:

• I do NOT copy inspiration pictures. My designs are original to my baking style.

• I can replicate flavors, but not specific designs. Trust me to make something creative and unique!

Yes. All purchases are final. Due to the perishable nature of my baked goods, I do not offer refunds or exchanges.

I am closed on Sundays and Mondays. Please respect these as my designated off-days.